Local Voices: Participant Registration
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Thank you for your interest in Local Voices!

BHP is working with CSIRO to give local communities near their operations an opportunity to express their views and experiences to the company, and to help inform company decision making on the issues that matter most to communities. Community members, aged 18 years and older, of towns which neighbour BHP's operations, are invited to share their views on issues and opportunities related to the company's activities through a series of surveys

Participation involves:
  1. Anchor survey - A detailed survey carried out at the beginning of the process. It takes about 30 minutes to complete, including registration. It asks questions about a range of issues related to life in your community, your relationship with BHP, and the positive and negative aspects of living in a mining region. The results of this survey will feed into the second type of survey, 'Pulse 'surveys.
  2. Pulse surveys - designed to track the issues identified by the anchor survey, and how you feel about them, over the next three years. You will be invited to participate in a Pulse survey every month.  Pulse surveys will take only about 5 minutes to complete. 
  3. Community rewards - Every eligible individual who registers with Local Voices and completes an Anchor survey receives 20 e-tokens (Exciting news! We have DOUBLED the e-tokens to 40 for an Anchor survey! For every Anchor survey completed (including Anchor already completed) a $20 donation will be made to local, registered community groups). Then, each monthly Pulse survey earns 4 e-tokens. Participants allocate their e-tokens to community group/s or club/s registered with the Local Voices Rewards Program, who can then cash these in - 1000 tokens are worth $500. Community groups can cash in tokens pro-rata after 6 months if they haven't yet reached 1000 tokens. For example, 500 tokens would be equal to $250. 
Data privacy and confidentiality

Before you register, please know:
  • CSIRO will be collecting some personal information. The collection, use, disclosure, storage and security of personal information is done in accordance with the provisions of The Privacy Act 1988 (Privacy Act), including the conditions for the lawful processing of personal information. CSIRO’s Privacy Policy can be found at https://www.csiro.au/en/About/Access-to-information/Privacy
  • The personal information that CSIRO collects will include contact details, certain demographic information (e.g. gender, occupation) and information relating to personal views.
  • Your contact details, including mobile phone numbers and/or email address, will also be collected so we can send you ongoing survey invitations and project updates.
  • CSIRO uses secure online platforms (i.e. QuestionPro) to send out survey invitations and project updates. QuestionPro’s Privacy Policy can be found at https://www.questionpro.com/security/index.html
  • CSIRO has engaged a service provider, Reflexivity Pty Ltd (Reflexivity), a company created by CSIRO to deliver Local Voices in Australia and globally. Your personal information will be shared with Reflexivity for the purpose of delivering this project on behalf of CSIRO.
  • The agreement between CSIRO and BHP will expire in February 2022. Should BHP wish to continue the project past this date, CSIRO may license the data to Reflexivity to enable continued data collection past this initial agreement. This will enable a long-term view of community attitudes and how they change over time. Your contact details will be included in this data.
  • Your survey responses will be kept confidential by CSIRO and Reflexivity and will be de-identified and combined so that only the total results will be disclosed to BHP, to indicate the opinions of community members as a collective. At no time will BHP be provided with any information that can identify you or link you to your survey responses. 
Voluntary participation
Participation in the survey series is entirely voluntary and while retracting data is not possible once results are published, you are free to withdraw your participation at any time, without prejudice, penalty or having to provide a reason for your withdrawal. Aside from giving up your time, there are no foreseeable risks associated with participating. 

What happens with the data from the surveys?
Your de-identified survey responses will be used for the following purposes:
  • to identify and understand drivers of trust and acceptance of BHP in community engagement activities and in various company communication materials and reports.
  • to inform future decisions and activities of BHP, as well as industry and policymakers to produce reports and scientific papers.
  • in a broader program of research that aims to understand the relationships between mining and communities at different levels across time.

Further information is available at https://research.csiro/bhplocalvoices. If you have questions about the survey or the process, please feel free to contact CSIRO on 07 3327 4109 or by email at localvoices@csiro.au Any concerns or complaints about the conduct of this study can also be raised with the Manager of Social Responsibility and Ethics on (07) 3833 5693 or by email at csshrec@csiro.au  

How do I register to participate?
Please indicate your consent using the menu below and click 'Next'. 
* I have read and understand the information provided:
CSIRO | localvoices@csiro.auhttps://research.csiro.au/bhplocalvoices